Abstract
The general objective of this study was to determine the influence of strategic management process on performance of regulatory agencies in Nairobi City County, Kenya. Specifically, the study sought to determine the influence of environmental scanning on performance of regulatory agencies in Nairobi City County, Kenya and to examine the influence of strategy evaluation on performance of regulatory agencies in Nairobi City County, Kenya. This study was guided by Contingency Theory and The Control Systems Theory. This study adopted a descriptive research design. The target population for this study is the regulatory agencies (regulatory State corporations) in Kenya. According to information from PSPMMU (2023), there are forty-eight (48) independent regulatory agencies in Kenya. Therefore, the target population for this study consisted of forty-eight (48) independent regulatory agencies. The regulatory agencies have a total of 336 management employees. The study targeted all the management employees. The study used Yamane (1967) formula to determine the size of the sample. The sample size was 183 respondents. This research used a questionnaire to collect primary data. Inferential and descriptive statistics were employed for analysis of quantitative data with the assistance of Statistical Package for Social Sciences (SPSS version 25). Descriptive statistics such as frequency distribution, mean (measure of dispersion), standard deviation, and percentages were used. Inferential data analysis was conducted by use of Pearson correlation coefficient, and multiple regression analysis. The relationship between the study variables was tested using multivariate regression models. The study results were presented through use of tables and figures. The study concludes that environmental scanning has a positive and significant effect on performance of regulatory agencies in Nairobi City County, Kenya. The study also concludes that strategy evaluation has a positive and significant effect on performance of regulatory agencies in Nairobi City County, Kenya. The management of regulatory agencies in Nairobi City County should institutionalize regular and structured environmental scanning practices—specifically integrating SWOT, PESTLE, and SLEPT analyses—into their strategic planning processes. The management of regulatory agencies in Nairobi City County should establish a robust strategy evaluation framework that regularly assesses the effectiveness, progress, and completion of strategic initiatives.
Key Words: Strategic Management Process, Environmental Scanning, Strategy Evaluation, Performance of Regulatory Agencies